Thank you for shopping with Chicsa Venues. We are committed to providing a smooth and reliable shipping experience for our customers worldwide. Please review our shipping policy below.
Order Processing
Once your order is placed, our team begins preparing it for shipment. Every order is carefully reviewed, packed, and processed to help ensure your items arrive in excellent condition.
Orders are processed on business days only. Processing may be delayed during holidays, promotional events, or periods of high order volume.
Payment Method
Chicsa Venues currently accepts Cash on Delivery (COD) as the available payment method for eligible orders. Payment is collected at the time your order is delivered.
Worldwide Shipping
We proudly serve customers around the world. Shipping availability may vary depending on the destination and the services provided by our delivery partners.
Order Tracking
Where tracking is available, customers will receive shipping updates or tracking information once an order has been dispatched. Availability of tracking services may vary depending on the destination and shipping carrier.
Delivery Attempts
Our shipping partners may make one or more delivery attempts. If a delivery cannot be completed because the recipient is unavailable or the delivery information is inaccurate, additional arrangements may be required before another delivery attempt is made.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete address is provided, shipping delays or additional delivery charges may occur. Please contact us as soon as possible if you notice an error in your shipping details.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery or receipt of the package. We will work with our shipping partners to investigate the issue and determine an appropriate resolution.
Order Changes and Cancellations
If you need to modify or cancel your order, please contact us as soon as possible. We will make every reasonable effort to accommodate your request before the order has been dispatched. Once an order has been shipped, changes or cancellations may no longer be possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Chicsa Venues
Email: [email protected]